Executive Service Corps
A Resource for Nonprofits. A Partner for Philanthropy.
Menu:
Volunteer Management
The following links and resources provide information on best
practices in volunteer
management as well as sample job descriptions, surveys, training manuals, flow charts, and database assessment reports that were developed with participating organizations of the 2010 Volunteer Impact Program (VIP).
VIP Resources
Handbooks, Training, and Orientation Materials
- Volunteer Training Powerpoint, Puget Sound Labor Agency
- Volunteer Manual, Puget Sound Labor Agency
- Volunteer Handbook, Millionair Club Charity
- Volunteer Management Training Slides, Millionair Club Charity
- Volunteer Orientation Slides, Millionair Club Charity
- Volunteer Manual, Rainier Valley Food Bank
- Orientation Video Storyboard, Greenwood Food Bank
- Volunteer Handbook, North Helpline Food Bank
- Volunteer Handbook, Teen Feed
Job Descriptions
- Open Mic Coordinator Description, Recovery Cafe
- Photography Coordinator Description, Recovery Cafe
- Volunteer Coordinator Description, Senior Services
- Volunteer Job Descriptions, Rainier Valley Food Bank
Surveys and Assessments
- Assessment Plan, Rainier Valley Food Bank
- Volunteer Survey, Rainier Valley Food Bank
- Volunteer Assessment Survey, Millionair Club Charity
Volunteer Process Flow Charts
- Volunteer Management Flow Chart, Millionair Club Charity
- Volunteer Acceptance Flow Chart, Millionair Club Charity
Additional Resources from Millionair Club Charity
- Volunteer Management Policies
- Volunteer Management Documentation Control
- Volunteer Management Documentation Map
- Volunteer Placement Agreement
- Background Check Requirements
- Staff Training Checklist
- Volunteer Assistance Request
- Risk Identification Worksheet
- Targeted Recruitment Planning Worksheet
- Volunteer Recruitment Message Worksheet
- Initial Volunteer Inquiry Flow Chart
- Volunteer Application
- Volunteer Interview Preparation
- Volunteer Assignment Interview Checklist
- Volunteer Intake Interview Training
- Volunteer Intake Assignment Interview Record
- Volunteer Placement and Background Check
- Volunteer Orientation Flow Chart
- Volunteer Management Processes
- Organizational Chart
- Floor Plan
- Confidentiality Agreement
- Liability, Medical, and Media Release
- Code of Ethics
- Volunteer Dismissal Record
- Volunteer Position Standards
- Volunteer Training Design Worksheet
- Volunteer Scheduling Flow Chart
- Volunteer Group Sign In Sheet
- Volunteer Time Sheet
- Volunteer Expense Report
- Volunteer Incident Report
- Corrective Action Flow Chart
- Volunteer Corrective Action Record
- Volunteer Dismissal Process
- Exit Interview Questionnaire
- Staff Assessment Survey
- Volunteer Position Evaluation
- Volunteer Porgram Feedback Form
- Volunteer Program Survey
Database Improvement Reports: Exploration of Needs and Solutions
- Salesforce Presentation for VIP
- Database Report, Emergency Feeding Program
- Database Report, Hopelink
- Database Report, White Center Food Bank
- Database Report, Food Bank at St. Mary's
Other Resources
- 12 Key Actions of Volunteer Program Champions
- Cost of a Volunteer
- The New Volunteer Workforce - Stanford Social Innovation Review, Winter 2009
- Balancing Act: The Challenges and Benefits of Volunteers - The Urban Institute, December 2004
- Guide to Investing in Volunteer Resource Management - UPS Foundation
- Volunteer Orientation Manual Template
- Sample Job Descriptions
- Sample Mentoring Policies & Procedures
- Volunteer Handbook Sample
- Skilled Volunteer Positions